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Training Videos: Accessibility for Ontarians with Disabilities Act
Module 1:  Customer Service Standards

To enlarge the size of the following videos, please click "Vimeo" on the bottom right hand corner of each video.  The video will open in a new tab.

Overview  (Script)

Visioning  (Script)

Customer Service  (Script)





Conclusion  (Script)


You have now completed the "Module 1:  Customer Service Training Module".

Please continue with the AODA training to complete Module 2 by clicking on the link below:

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